Frequently Asked Questions

All components in our store are brand new!

Delivery of system units, monitors, or other products with a total value exceeding 1000 UAH is free of charge, both to Nova Poshta branches and for home delivery.

We constantly look for the best deals on components from official hardware suppliers. Sometimes, in order to build a cost-effective PC for our customers, we visit 4–5 different warehouses — this allows us to offer the lowest prices on our computers. Be sure to check out our AMD Ryzen-based builds!

We provide a 3-year warranty on system units assembled by us. Peripherals (monitors, mice, keyboards, etc.) come with the manufacturer’s warranty ranging from 12 to 36 months. IMPORTANT! The warranty card and packaging for peripherals must be kept for the entire warranty period.

Yes, you can purchase a computer in installments through "Alfa-Bank" or the financial operator "Pay Later".

It takes 3 to 5 days to properly assemble, test, and prepare a system unit for shipping.

Every computer undergoes mandatory stress testing using specialized utilities and benchmark software — this helps identify most defects before shipping. This way, we save both your time and ours!

You will have full access to the interior of the system unit, giving you the ability to maintain and upgrade your PC yourself.

Yes, you can. You can confirm the details with a manager or leave them in the order comments.

The first thing to do is call us at (093) 64-76-404. Detailed instructions on what to do in this situation can be found on the "Warranty" page.

Yes, you can exchange or return a computer within 14 days of purchase. This right is guaranteed by the Consumer Protection Law.

We love computer games ourselves—the cozy warmth of RPGs with a cup of tea, the adrenaline of a multiplayer shootout with friends, or a late-night session with a complex strategy. That’s why we strive to give our customers the most enjoyment for every hryvnia spent on a computer. Just contact us, and we’ll find the perfect solution for your budget and needs. We’ll be happy to answer any of your questions.

That’s your choice. If you have the experience, knowledge, and skills to properly select components, assemble them, test the system, and avoid issues, that’s great—provided you’re willing to accept the risk that a part could fail or get damaged. We, on the other hand, have been doing this for years. We work with major component suppliers and have all the technical capabilities to bring even the boldest ideas to life. We don’t just sell components—we provide a full service! In our store, you can get detailed consultations on choosing a system unit, accessories, and much more.

Currently, the website features ready-made builds. You simply click the "Buy" button and complete your order through the cart. Choose your payment and delivery method, and our manager will contact you to confirm your order. If you don’t find a suitable build in our catalog, you can reach out to us by message or phone to consult with a manager.

That’s far from true. Some sellers, chasing low prices, offer low-quality components—imported without customs clearance, not from official manufacturer factories, or even used parts—sometimes hiding detailed specifications. For example, the same i7 processor could be from the 8th or 3rd generation. We equip our computers with the most powerful and high-quality components. You can always check detailed specifications for any part and get full information from our consultant.

In addition to computers, we also sell monitors, keyboards, mice, mousepads, headphones, and more, which you can purchase together with your computer at a very favorable price. Ask our manager for details.

We deliver products anywhere there is a Nova Poshta branch.

You can ask us a question by calling our toll-free number (093) 64-76-404. We’ll be happy to assist you!